SENIOR IT SUPPORTER

#REF 2021-454

Are you an experienced Senior IT support with flair for good customer service? Do you have a proactive approach and the ability to keep an overview when facing many IT challenges?

Bunker Holding Group offers an exciting position as Senior IT Supporter in our service desk, supporting our more than 800 users around the world. You will be based at our HUBs in Athens, Aarhus, or HQ in Middelfart and you will be part of the Service Desk Team together with 7 competent and committed colleagues who all strive to provide the best possible support to our end-users.

We are looking for a senior supporter who strive for end user application support especially within Navision, CRM and Dynamics Business Central but also our other smaller applications.

Preferably you want to take ownership of bringing the ServiceDesk knowledge and application product teams closer together and be part of bringing knowledge back to the ServiceDesk and end users and increasing the capabilities on both sides

You will become a part of a growing team who handles both 1st and 2nd level end user support. It is important that you are a team player who takes responsibility for your own performance as well as your team’s. We expect you to be curious and eager to learn more about our systems and new technology. Furthermore, you take pride in being a part of an awesome Service Desk team and IT organization – which works fully agile and embarks on one of the biggest digitization endeavors within Denmark

You have previous experience working with application support and end user support and know how to deliver excellent service to the users. In addition, you can communicate and teach our users about best practice and can handle stressful situations with a calm and controlled approach. Furthermore, you have a relevant educational background combined with more than 5 years of experience within IT support. Finally, you speak and write English at a professional level and preferably Danish but not a must.

Make a difference and explore and support our colleagues worldwide

We offer a challenging job, working with skilled professional colleagues in many different locations around the world. You will have the opportunity to build a strong professional network and you are committed and have a great sense of responsibility to succeed in the job. We invest in the professional development of our employees, offers an attractive salary package, and a positive work environment in constant progression.

The service desk is developing at a fast pace and the position offers an opportunity to grow and develop ongoing knowledge. The success for you and the team is end-user proximity and incident handling at high professional level regardless the complexity of the issue.

We look forward to receiving your application. We read the applications and conduct interviews continually. Therefore, we recommend you apply as soon as possible. Do not hesitate to contact IT Support Team Lead Mette Thrane Pedersen on +45 88 38 00 94 if you have specific questions about the position.

Bunker Holding is the world’s leading company in bunker trading.

We make fueling ships simple. Since 1981 we have specialized in the purchase, sale and supply of fuel and lube oil to ships. We also help manage risk and volatility in fuel prices.

With more than 800 specialists in 33 countries worldwide, our clients know that a local expert is always at hand with detailed insights into suppliers, port logistics, local availability and pricing. Bunker Holding is the largest company in the USTC Group. Learn more at www.bunker-holding.com.

 

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